Borough Creative

Knowledge-Led Health Communications for Mission-Driven Organizations

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Mission-driven health organizations and businesses often have valuable expertise and evidence but struggle to turn that knowledge into communications that reach the right audiences and achieve their goals. 

Borough Creative helps organizations turn complex knowledge into communications that people can understand, trust, and use.

We provide strategic communications, content strategy, and knowledge management consulting that helps organizations bring structure to their knowledge, create stronger content, and improve how information is shared.   

Services

As a knowledge-led health communications consultancy, we help nonprofits, health organizations, foundations, and mission-driven businesses connect knowledge with action.

Whether launching a new initiative, advancing advocacy priorities, navigating organizational change, or translating complex information, we help organizations communicate with clarity and build trust with the audiences that matter most.

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Portfolio Highlights

Infant and Young Child Feeding in Emergencies (IYCF-E) Framework in Action Videos

This video series brings the IYCF-E Framework to life, an integrated approach to address malnutrition holistically. The Framework recognizes that in emergency settings, a child and mother’s wellbeing extends far beyond food: shelter, clean water, safety, vaccination, education, and healthcare all play a critical role. 
Leading the production included editorial planning, storyboarding, scripting, and hiring and managing the videography team. Fieldwork involved conducting interviews with clients and health providers on location in Bangladesh, overseeing the shot list and production schedule, and ensuring quality across the final deliverables.

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Healthy Newborn Network (HNN)

A digital platform dedicated to identifying, curating, and disseminating critical evidence on newborn health. Leading the web strategy, content, and operations team for four years meant building the infrastructure behind that mission, hiring and managing staff to lead for day-to-day execution while owning the vision, key decisions, and overall direction. Highlights include a vendor review that cut costs by 30% and a full content audit and site redesign to keep the platform relevant, on-brand, and aligned with HNN’s global goals.

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Breast Cancer Complementary & Integrative Therapies

Susan G. Komen’s patient-facing digital guide helps breast cancer patients and survivors navigate complementary approaches that may relieve treatment side effects and improve quality of life.
As a Komen Advocate in Science (AIS), I reviewed this guidance to ensure the information was accurate, appropriate, and accessible to patients. I also provided final quality assurance and feedback to both technical and communications teams to support a polished, patient-centered final product.

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Global Health: Newborn Legacy (Technical Brief)

This technical brief documents 20 years of organizational leadership in the global newborn health movement, tracing the origins of the field, Save the Children’s pivotal role in shaping it, and the evidence, leadership, and innovation that drove progress at scale.
Served as co-writer, editor, researcher, project manager, and design vendor liaison across the full development of the brief, ensuring the 20-year legacy was captured with accuracy, clarity, and impact. Provided final quality assurance and oversaw digital dissemination to maximize the document’s reach.

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Guide for Building and Strengthening Organizational Knowledge Management Capacity

A practical resource for global health practitioners looking to start or grow knowledge management and communications programs within their organizations. Served as co-author and editor across the development of the guide, contributing to the overall structure, content, and clarity, with final quality assurance to ensure the resource was polished and ready for a global audience.

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About Borough Creative

Led by strategic communications and knowledge management consultant Erin Shea, Borough Creative brings two decades of experience across global health, oncology, and social impact. We combine strategic insight with creative execution to help mission-driven health organizations turn complex knowledge into communications that inform, influence, and drive meaningful change.

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Helping mission-driven teams craft purposeful, knowledge-led communications that build trust and drive change.

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Email

erin@borough-creative.com

Location

USA (Eastern Time)
Global, remote